ConversAI
Answers, qualifies and books. Day and night.
ConversAI is AI chat built for car dealerships. It works on your website, Facebook Messenger, Instagram and WhatsApp, and sends every lead to the right person.
or call 1800 431 518 · Mon to Fri, 9 am to 5 pm AWST
Where it works
On the channels your buyers already use.
ConversAI runs as the live chat on your website, so you can drop the third-party chat tool, and it answers on Facebook Messenger, Instagram, WhatsApp and other messaging platforms too.
- Website chat
- Facebook Messenger
- And more
What it handles
New cars, used cars and service.
An automotive chatbot, not a generic one. It answers the enquiry, qualifies the buyer and sends the lead to the right department, and it pairs with the ads that bring each buyer in.
New cars
Model enquiries, test drive bookings, trade-in details and finance needs, qualified before your team calls back. Pairs with carousel, lead generation and video ads.
Used cars
Availability and pricing questions on the cars in your yard, plus trade-ins and test drives. Pairs with dynamic inventory ads and click-to-Messenger ads.
Service
Service enquiries and appointments, sent to your service department instead of the sales floor. Pairs with offer ads, maintenance reminder ads and Messenger booking ads.
How it works
From first message to booked test drive.
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01
Customer starts a chat
On your website, Facebook Messenger, Instagram or WhatsApp, at 2 pm or at 11:47 pm.
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02
ConversAI asks your questions
It answers the enquiry, then asks the qualifying questions you've chosen.
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03
It books the visit
A test drive or appointment at the dealership, booked in the chat, around the clock.
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04
The lead lands with your team
The qualified lead goes straight to the right department, ready for your team to pick up.
Your questions, your rules
Every dealership sets its own qualifying questions.
Trade-in, employment, finance needs, whatever matters to your buyers. You set the questions, and ConversAI asks them.
Odin Dealer CRM
Works with any CRM. Best with Odin.
Connect ConversAI to Odin and every conversation and qualified lead syncs straight in. On another CRM, leads are sent across by integration or email.
Add AI Call Tracking and phone enquiries land in Odin the same way, with no salesperson data entry.
- No manual data entry, no double handling
- The full journey, from enquiry to test drive, on one lead
- Campaign performance and consultant closing ratios for management
Using another CRM? ConversAI works with that too.
The back end
Watch every chat. Adjust the script.
What ConversAI says is yours to shape, and every conversation is there to review.
Prompts and workflows
Customise what it asks, what it answers and what happens next.
Conversation monitoring
Read every conversation, from the first message to the booking.
Scripts
Adjust the script as your stock, offers and processes change.
Real-time analytics
Know how your chats are performing right now, not next month.
FAQ
What dealers ask about ConversAI.
Not covered here? Call the Perth team.
1800 431 518Does it replace our current chat tool?
Yes. ConversAI runs as the live chat on your website and answers on Facebook Messenger, Instagram and WhatsApp too, so you can retire the third-party chat tool.
Can we change what it says?
Yes. You set the qualifying questions, and the back end lets you customise prompts and workflows, adjust scripts and monitor every conversation.
What happens after hours?
It keeps answering and booking. Test drives and appointments are booked around the clock, and the lead is waiting for the right department in the morning.
Does it work without Odin?
Yes, with any CRM. Leads are sent across by integration or email. It’s best with Odin, where every conversation and qualified lead syncs in with no manual data entry.
Book a demo
Answers, qualifies and books while you sleep.
Book a demo and we'll come to your dealership and show you how it works.
Monday to Friday, 9 am to 5 pm (AWST)